Job Description

Solution Support & Operations

• Lead L2/L3 support for SAP GRC (AC/PC/RM and related components) incidents, problems and service requests, ensuring SLA and quality adherence.
• Own resolution of complex authorization, SOD, workflow and control issues across SAP landscapes (ECC, S/4HANA and other connected systems).
• Monitor GRC jobs, workflows, connectors, data synchronizations and ruleset updates, working closely with Basis/security and application teams.
• Perform root cause analysis for recurring or high‑impact issues and implement structural fixes and preventive controls.

Configuration, Change Delivery & Integration

• Configure and maintain SAP GRC Access Control (ARA, ARM, BRM, EAM) including rulesets, SOD functions/risks, workflows, mitigating controls and firefighter design.
• Contribute to or lead configuration of Process Control / Risk Management frameworks (controls library, assessments, monitoring, issues and remediation) where in scope.
• Deliver small to medium enhancements and projects (e.g., ruleset updates, new connectors, new company codes/countries, integration with S/4HANA or cloud apps).
• Ensure robust integration of GRC with SAP systems, IDM/IAM tools, ticketing and monitoring platforms following agreed standards and patterns.