Hello all, Wikilabs India is hiring
Experience : 0 – 4 years
Job description :
1. User Support & Training- Conduct refresher training session/Support new joiners with system knowledge/
2. Coordinate with technical consultants for developments (RICEF objects)/ Prepare Functional Specification (FS) documents
3.Prevent recurring issues through root cause analysis and Monitor daily transactions and critical business processes
4. Work with technical/BASIS team for complex issues, Compliance with SLAs.
5. Perform Functional Testing for fixes and enhancements, Ensure no impact on existing processes,Validate transport requests before moving to Production
6. Maintain configuration documents/ Support internal and external audits/Ensure system changes follow governance policies
