Hello All,
Job Title: SAP Walk Me Development – Senior Consultant (SME)
Company: New Era Technology
Website: www.neweratech.com Engagement Type: Contract (12 Months – Extendable)
Work Mode: Remote
Role Overview:
The SAP Walk Me Development SME will focus on leveraging Walk Me’s Digital Adoption Platform (DAP) to enhance user experience and drive adoption within SAP environments such as SAP S/4HANA and SAP SuccessFactors.
This role combines deep technical expertise in Walk Me development with strong SAP functional knowledge to design, build, and optimize in-app guidance, automation, and user enablement strategies.
Key Responsibilities:
- Design and develop Walk Me solutions including:
- Smart Walk
- Smart Tips
- Launchers
- Shout Outs
- Task Lists
- Automations
- Build contextual in-app guidance tailored to SAP applications.
- Develop custom rules and segmentation using JavaScript and HTML within Walk Me Editor.
- Ensure scalability, performance optimization, and maintainability of Walk Me solutions.
- Analyze user behavior using Walk Me Insights.
- Conduct A/B testing to measure adoption and effectiveness.
- Optimize digital adoption journeys to reduce support tickets and improve user productivity.
- Troubleshoot issues and support escalations related to Walk Me implementations.
Required Technical Expertise:
- Strong proficiency in Walk Me Editor and advanced Walk Me development.
- Hands-on experience with:
- JavaScript
- HTML
- Custom segmentation & rule building
- SAP functional knowledge in:
- SAP S/4HANA (preferred)
- SAP SuccessFactors (preferred)
- Experience with:
- SSO / Identity Provider (IDP) integrations
- Role-based access design
- Enterprise analytics tools
Experience Requirements:
- 7+ years of experience in Digital Adoption Platforms (DAP).
- Minimum 4+ years of hands-on Walk Me development experience.
- Prior exposure to SAP implementation or SAP support projects.
- Experience tracking KPIs, user adoption metrics, and performance dashboards.
- Familiarity with Agile / DevOps environments.
Soft Skills & Competencies:
- Strong instructional design mindset.
- Excellent stakeholder management and collaboration skills.
- Strong analytical and problem-solving abilities.
- Ability to handle escalations and drive resolution independently.
- Clear communication skills (written & verbal).
Why Join Us?
- Opportunity to work on global SAP transformation programs.
- Fully remote engagement.
- Long-term extendable contract.
- Exposure to enterprise-scale digital adoption initiatives.
How to Apply:
Interested candidates can share their updated resumes with:
📩 alka.kumari@neweratech.com
Share your updated resume to WhatsApp number +91 96326 94574 for reference.
