Experience : 1 – 3 years
Salary :Not Disclosed
Location :Thiruvananthapuram
Job description
SAP SD Staff TechOps (Application Management) Consultant
The Opportunity
We are looking for an SAP SD Staff Consultant to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.
This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.
To qualify for the role, you must have
- Bachelor s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
- 1-3 Years of experience required in one or more areas within SAP SD preferably with Global client
- Responsible for providing support SAP SD module incidents, ensuring minimal disruption to operations.
- Support incident solving by analyzing incidents raised by users and provides solutions.
- Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
- Cross-functional communication skills; experience in offshore/onsite model.
- Ability to work with minimal guidance or supervision in a time critical environment.
- Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements
Ideally, you ll also have
- Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities
- Experience in SD integration points with other SAP modules like FI, MM, PP and PM.
- SAP Certification in SAP SD
What you will do
- Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
- Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP SD solutions and designs.
- Develop and maintain documentation including configuration, user guides and test scripts.
- Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
- Handle change requests with a clear understanding of new business requirements.
- Defect resolution and defect analysis related to SD.
- Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
- Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
- Available to work on shift hours depending on the requirement of the client
- A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment
- An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
- Opportunities to work with EY Data practices globally with leading businesses across a range of industries
Education :Any Graduate,Any Postgraduate
For reference ,kindly share your updated resume on Whatsapp number +91 7337677801 .
